Bernie & Phyl's Furniture Coupons & Promo Codes

Bernie & Phyl's Furniture Return Policy

Bernie & Phyl's Furniture's return policy allows customers to return furniture in 'like-new' condition within 7 days of delivery or pickup, excluding clearance and special order merchandise, which are not returnable. Cancellations of standard orders must be made within 48 hours of a scheduled delivery or pickup date, while special orders attract a 20% cancellation fee. Refunds are issued to the original payment method, less delivery and assembly charges. Accessories shipped directly from manufacturers can be returned within 7 days, with customers responsible for return shipping costs unless items are damaged or defective. Bedding items like pillows and mattress protectors are not returnable due to health and hygiene reasons, unless damaged or defective upon delivery. For more detailed information on the policy, customers can view the return page.